We are Recruiting for: Intake Case Data Specialist\nThe Intake Case Data Specialist gathers, verifies, and enters intake and guardianship-status information into EMS; follows up on information gaps; prepares case files; and provides administrative support. This work supports accurate case weighting and informs case-acceptance decisions. The specialist does not screen or evaluate referrals, independently determines capacity, or make final case-acceptance decisions.\n\nMAJOR DUTIES AND RESPONSIBILITIES\nComprehensive Intake Information Gathering (50%)\n• Serve as the central contact for hospitals, courts, law enforcement, county social services, families, and others providing intake or guardianship-status information.\n• Collect medical records, cognitive assessments, and documentation of capacity, functional abilities, limitations, and decision-making support needs. Record qualified professionals’ findings.\n• Gather information on daily care, housing and living arrangements, financial and state assistance, and benefits or services received or requested. Identify providers, caregivers, family support, and community resources.\n• Collect legal history and records, including criminal background information, prior and pending court actions, guardianship or conservatorship orders and status changes, powers of attorney, healthcare directives, and other relevant legal documents.\n• Collect financial records documenting income, earnings, public benefits, retirement and pension payments, insurance, bank accounts, savings, investments, real estate, other assets, debts, loans, mortgages, taxes, recurring expenses, and unpaid bills. Obtain supporting account statements and ownership records.\n• Request records and clarification from referring parties, healthcare providers, legal representatives, financial contacts, and other sources. Track requests, follow up on missing or conflicting information, and verify details against supporting documents.\nSummary of Major Duties: Collect, verify, and organize client information to provide a clear understanding of each client’s needs and benefits. This information supports informed case-acceptance decisions and helps staff prepare to manage accepted cases.\nCase File Preparation & Onboarding (30%)\n• Create and maintain EMS case files with all gathered information, demographic and baseline financial data, supporting documents, sources, relevant dates, and unresolved gaps.\n• Prepare inventory frameworks and background summaries for handoff to case managers and the financial team.\n• Coordinate with legal counsel and courts to confirm hearing dates and initial appointment statuses as needed.\nAdministrative Duties (20%) \n• Maintain a Master Calendar: Track court hearings, related dates, and annual reviews.\n• Support Benefit Maintenance: Help assemble Social Security, Medicaid, Medicare, and housing assistance recertifications.\n\nFollow agency policies, HIPAA requirements, and fiduciary expectations. Perform other related duties as assigned.\n\n\n\n\nQUALIFICATIONS FOR THE JOB\n• Education: Bachelor’s degree in social work, psychology, behavioral science, criminal justice, nursing, or a closely related human services field; experience may substitute for a specific degree.\n• Experience: Minimum 2–3 years in human services, care coordination, data entry, adult protective services, or legal case management. North Dakota adult guardianship experience strongly preferred, not required.\n• Skills: Strong information-gathering, verification, data-entry, organizational, and attention-to-detail skills; persistence in obtaining information from professionals.\n• Multitasking: Ability to manage information gathering for multiple cases simultaneously, track outstanding requests, and consistently follow up with individuals and organizations to obtain required information.\n• Other: Valid driver’s license; ability to pass criminal background and credit checks; strong oral and written communication skills.\nMust be able to perform essential duties satisfactorily, with reasonable accommodation for individuals with disabilities as needed.\nKEY COMPETENCIES AND EXPECTATIONS\nWORK ENVIRONMENT: GaPS employees are expected to:\n• Greet and serve clients as needed.\n• Stay informed about guardianship developments and trends.\n• Participate in all-staff and departmental meetings.\n• Share success stories with the team.\n• Work effectively in a flexible environment.\n• Assist with general office operations.\n\nPHYSICAL REQUIREMENTS\n• Operate and maintain basic office equipment.\n• Talk and hear.\n• Stand, walk, drive, and use hands and arms.\n• Lift equipment and supplies weighing up to 25 pounds.