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Posted: 02/15/2019

IT Field Service Tech

Dakota Staffing Solutions in Dickinson, ND
In Person, Online, Email Resume

Job Description

Office / Professional Services
Specialized Labor
Direct Placement
submit your updated resume to us today for immediate consideration.
Salary $20-$25/hour DOEQ.
Company vehicle provided
Must pass criminal background check
Drug Test
DMV records check.

We are looking for people to help with the repair, installation, and maintenance of Copier systems for our customers located in South Western North Dakota and South Eastern Montana. We are looking for people to help with the Design, Installation, Maintenance of Computer networks for our customers in said location.

Essential Duties & Responsibilities
• Troubleshoot, repair, installation, maintenance of hardware and computer peripherals
• Explain repairs completed to the customers and how the customer can prevent it from occurring
• Documents, maintains, upgrades or replaces hardware and software systems associated with copiers
• Maintain cleaning maintenance
• Promptly call dispatch when finished for next assignment or when alerted
• Keep current with training
• Participate in monthly meetings, communicate equipment problems and solutions with fellow technicians
• Project a positive image through proper attire, communication skills, and personal grooming
Primary Interactions
• Interfaces with customers, sales and management staff, vendors, and Dispatch and Purchasing
• Able to work hard, willingness to learn, multi-task, demonstrate initiative, handle and solve new challenges
• Ability to work independently on assigned tasks and accept direction on given assignments
• Customer service oriented, punctual, reliable and a good positive attitude
• Possession of a high school diploma or equivalent to a (GED)
• 1 to 2 years’ experience preferred (not required-must be willing to be trained)
• Computer literate and knowledge of commonly-used tech support concepts, practices, and procedures
• Knowledge of handling tools and test instruments
• Valid driver’s license with an excellent driving record
• CompTIA A+ Certifications a plus
• POS support skills a plus

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